Your account
Payments & account details
Use the online tenant portal to see the account tools available for your tenancy, including payments and documents.
Sterling /
For Sterling tenants
At home with Sterling.
Your account, maintenance requests and rental resources in one place. Sign in securely through Sterling’s online tenant portal.
Resident resources
A simpler way to find what you need.
Your home
Routine maintenance
Submit routine maintenance requests through your resident portal. Include a clear description and relevant photos when the portal allows.
Your next move
Looking for a rental?
Explore current rental listings for availability, property details and application information.
Need a hand?
Reach the right support.
For portal access or property questions, call (480) 447-3553 or email [email protected].
For an urgent property issue, follow the emergency instructions in your lease or resident portal. If anyone is in immediate danger, call 911.
The website inquiry form is for general inquiries and is not an emergency reporting channel.
Common questions
Tenant essentials.
How do I get into my portal?
Use the “Open tenant portal” button to sign in to your online account. If you need an invitation or help with an account, contact Sterling.
Where can I apply for a rental?
Open available rentals, select the property and use the application instructions shown in its online listing.
Should I use the consultation form for maintenance?
Use the resident portal for routine maintenance so the request is connected to your account. Follow your lease or portal instructions for urgent issues.